1. Digital Marketing Services

All digital marketing services provided by Victor Mavin Media are non-refundable.

• Once a service is purchased, initiated, or delivered, no refund will be issued.
• Service fees cover time, expertise, strategy, and execution.
• Results may vary based on market conditions, ad budget, business model, and client cooperation.
• No refunds will be provided for dissatisfaction, delays caused by the client, or change of mind.

2. Courses & Digital Training Programs

Refunds for digital courses are subject to the following conditions:

• A 7-day refund window is available only if mentioned on the course sales page.
• If a learner does not receive any benefit or learning outcome after genuinely following the course within 7 days, a refund may be requested.
• Refund requests must be submitted within 7 days of purchase via email or WhatsApp.
• Refund approval is subject to verification of course access and usage.

3. Non-Refundable Scenarios

• Partial course completion or casual viewing
• Lack of implementation of taught strategies
• Refund request after 7 days of purchase
• Violation of course terms or content misuse
• Any service already delivered or in progress

4. Refund Process

If your refund request is approved:

• The refund will be processed to the original payment method.
• Refund processing time may take 5–10 working days.
• Any payment gateway charges, if applicable, are non-refundable.